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Senior Specialist, Al Ain Region

Customer Experience | Community Partnerships | Grade 3
Competencies
Hover on any of the competencies below to view a detailed description.
Core Competencies
Proficiency Levelsicon
Intrapreneurship
Applying
Critical Thinking and Data-Driven Decision Making
Applying
Facilitates Collaboration and Influence
Applying
Learning Agility
Applying
Digital Savviness
Applying
Results-Driven Outcomes
Applying
Public Service Excellence
Applying
Leading Change
Applying
Technical Competencies
Proficiency Levelsicon
Youth Engagement and Outreach
Intermediate
Grievance Management
Intermediate
Research Analysis and Interpretation
Advanced
Community Program Development
Advanced
Regional Insights and Intelligence
Advanced
Potential Movements
Customer Experience
Community Partnerships
2
Regional Manager
Al Ain Region
Lateral Arrow
8 Lateral Movements
Vectical Movement Arrow
3
Senior Specialist
Al Ain Region
(Current Role)
Lateral Arrow
10 Lateral Movements
Key Accountabilities
  • Participate actively in the development and implementation of programs initiatives for the community transformation to improve the quality of service and enlarge the socio-economic development of the Al Ain region.
  • Analyze current regional programs and initiative by conducting surveys and provide inputs for improving the current policies and priorities to tailor the needs of the communities.
  • Conduct research on Al Ain region growth strategies to identify the processes that can be enhanced to build the integrated, innovative and sustainable socioeconomics for current and future generations.
  • Research new methods for the resolution of grievances, resolving issues and settling disputes and provide recommendations on appropriate method alternatives
  • Assess needs and expectations of the al Ain community by conducting research and landscape scanning to meet the requirements of the current and future generations.
Preferred Experience And Exposure
  • Proven experience in working with the large organization.
  • Experience in supporting large-scale community transformation program is an advantage.
  • Experience in conducting regional research and landscape scanning is an advantage.
  • Working knowledge in regional programme and policy development, including skills in communicating.
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