Receptionist
Corporate Enablement | Facilities & Operations Management | Grade 5
Competencies
Hover on any of the competencies below to view a detailed description.
Core Competencies
Proficiency Levels
Intrapreneurship
Developing
Critical Thinking and Data-Driven Decision Making
Developing
Facilitates Collaboration and Influence
Developing
Learning Agility
Developing
Digital Savviness
Developing
Results-Driven Outcomes
Developing
Public Service Excellence
Developing
Leading Change
Developing
Technical Competencies
Proficiency Levels
Administration Excellence
Foundational
Document Preparation
Foundational
Intelligent Reporting
Foundational
Planning and Execution
Foundational
Potential Movements
Corporate Enablement
Facilities & Operations Management
4
5
Key Accountabilities
- Receive and forward calls to the concerned department
- Keep detailed and accurate records of important calls
- Receive complainants and coordinate with the concerned department
- Welcome visitors in a friendly manner and answer any enquiries they have
- Maintain workplace security by checking and collecting ID’s as necessary and maintaining visitor logbook
- Handles documenting and communicating actions to insure a smooth visitors experience
Preferred Experience And Exposure
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise